the important stuff

Legal & Terms

From here you can access our terms and conditions, code of practice and policies including our privacy and complaints policy.

If you can’t find what you are looking for please get in touch.

Code of Practice

Click the link below to download our Code of Practice.

Anti-Slavery Policy

Click below to view our anti-slavery and human trafficking policy.

Complaints Policy

Click below to view our anti-slavery and human trafficking policy.

General
Terms & Conditions

Click below to download our master Terms and Conditions.

Mobile
Terms & Conditions

Click below to download our Mobile Terms and Conditions.

Privacy Policy

Click below to download your copy.

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why.

NamePurposeExpires

Google analytics

_ga

_gid

_gat

GA4 uses first-party cookies to track website activity. The types of cookies set include:

  • _ga: Used to distinguish users.
  • _gid: Used to distinguish users for 24 hours after the session.
  • _gat: Used to throttle request rates.

These cookies store anonymized information such as:

  • IP address (anonymized by default in GA4)
  • Browser type and version
  • Operating system
  • Referring site URLs

The data collected helps us understand:

  • How users interact with our site
  • The number of visitors and traffic patterns
  • Content performance

This information is aggregated and anonymous; we do not identify individual users.

You can:

  • Manage your cookie preferences through our cookie consent banner.
  • Block cookies using browser settings.
  • Opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.

For more details, please read our full Privacy Policy.

We only use GA4 cookies if you give your explicit consent when visiting our site. You can change your preferences anytime by accessing the cookie settings.

24 hours

 YouTube embedded player

Example cookiesPurposeExpires

AEC

APISID

HSID

NID

SAPISID

SID*

SSID

SOCS

_Secure*

We embed videos from our official YouTube channel, using YouTube’s privacy-enhanced mode. You can read about YouTube’s privacy-enhanced mode on YouTube’s embedding videos information page.

If you visit a page containing a YouTube video and are logged in to a YouTube or Google account, Google may use cookies for security purposes, remember your preferences, and receive information about the videos you watch for analytics and advertising purposes cookies and collect data linked to your Google account. For more information, see the Google Privacy Policy.

Between 180 and 400 days

Vimeo embedded player

Example cookiesPurposeExpires

_cf*

_ga*

_gid

_uet*

_builderSessionid

language

Optanon*

sd_client_id

vimeo*

vuid

We embed videos from our official Vimeo channel using Vimeo’s Do Not Track setting. You can read about this on Vimeo’s embedding videos page.

Vimeo may use cookies to enable the video to play, remember your preferences and maintain the security of its service.

If you visit a page containing a Vimeo video and you are logged in to your Vimeo account or if you’ve visited the Vimeo website before the ICO website, Vimeo may use cookies eg to keep you logged in, for analytics and advertising purposes, and collect data linked to your Vimeo account. For more information, see the Vimeo cookies policy.

Between 0 and 400 days

Pipedrive webforms and analytics

Example cookiesPurposeExpires

__cf_bm

_GRECAPTCHA

_lfa

_lfa_expiry

We use Pipedrive features like Chatbot and Web Forms and our paid add-on Web Visitors, this means certain cookies are used to provide the best experience for you.

These cookies are essential and can’t be omitted.

Furthermore, in order to provide you with the engagement statistics on the dashboard and allow troubleshooting, Pipedrive track certain events for Chatbot and Web Forms via a tracking script.

Both Chatbot and embedded Web Forms load a single Cloudflare cookie __cf_bm. This helps to identify and mitigate automated traffic and protect our infrastructure.

When Spam Protection is enabled for Web Forms, we use Google reCAPTCHA, which adds a _GRECAPTCHA cookie to provide risk analysis.

Pipedrive add a tracking script to this website to collect visitor information, Dealfront sets _lfa and _lfa_expiry cookie to track all website visits. It will create the _lfa_consent cookie to keep track of what the visitor has answered to the consent dialog.

The visitor might also see traces of the _lfa_test_cookie_stored as it’s used to check if cookies are enabled or not.

Between 0 and 400 days

*indicates various cookies that contain additional letters, numbers or characters in their name.

Third party cookies

Third party cookies are cookies that belong to domains different from the one shown in the address bar. Web pages can feature content from third party domains (such as forms and banner ads), which opens up the potential for tracking the user’s browsing history. Privacy setting options in most modern browsers allow the blocking of third party tracking cookies.

For more information about cookies please visit All About Cookies | Online Privacy and Digital Security

We may from time to time, via secure means, upload data into Google, LinkedIn or Pipedrive. The data is ‘hashed’ so that it is an anonymous data sequence.

We may from time to time add different cookies to test systems to make your user experience better. We will not use or keep any of the data captured during these trials.

More information

If you’d like to learn more about cookies in general and how to manage them, visit www.allaboutcookies.org

If you have any further queries about our use of cookies, please contact us at info@spectrum-coms.co.uk