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Managed Mobile Services

We offer three Managed Mobiles for Business packages based on per user pricing. All of our MMB pricing packages provide UK-Based Mobile Support Help Desk, a self-service management portal and cost control tools. With our comprehensive solutions, you can enjoy the peace of mind that comes with reliable support. 

focus on what matters most

Our business mobile service takes away unnecessary costs, time wastage and problem solving so you can enjoy the peace of mind that comes with reliable support. We work with all the UK's leading business carriers to provide airtime services, along with a range of support services, from account administration and asset management to warranty, repairs and replacement handsets. Let us take care of the details, so you can focus on what truly matters - your business.

What's Included

Audit & Cost Control

your outcome

A full assessment of all your mobile voice and data usage, user profiles, carrier contracts & devices.

What's Included

Account Management

your outcome

Dedicated Account Manager & Help Desk Team to co-ordinate and control day-to-day operations.

What's Included

Application Services

your outcome

Real-time management tools including Device, Data & Security Management Apps.

What's Included

Asset Management

your outcome

Handset repairs & faults, device replacement, asset management & end user advice.

What's Included

Advanced Reporting

your outcome

Monthly reporting provides quality, tailored reports sent directly to you including recommendations.

Mobile services

We provide an end to-end customer support for in-life service, our 24/7 UK-based team are split into three teams, on hand to support you with provisioning equipment and network services, faults, orders and general enquiries in a friendly, knowledgeable manner.

 1. Customer Support Team

  • Hardware & Accessory supply
  • Next day & same day delivery
  • Handset repairs & break-fix
  • Impress stock management
  • Apple DEP & Samsung KNOX
  • Blank sim activation
  • Inactive sim & hibernation control
  • Network Coverage checks
  • Lost & stolen & PUK & PAC requests
  • Plus, many more…….

 2. Technical Services

  • Support Intune deployments
  • Device status reporting & asset tracking
  • Mobile Network fault
  • Device fault diagnostics
  • Coverage solutions
 

3. Network Support

Our teams work with the network support services so you don’t have to.

Handsets & Accessories

Next day service on all handset, sim and e-sim orders.

Networks

We can support mobiles connected to O2, Vodafone, EE, or a blend of all 3 to ensure your users have access to the best coverage and packages available.

Coverage Assurance

Need flexibility because of coverage issues? Move users between the UK’s best networks to solve coverage issues during your contract term.

International & Roaming

Roam Like at Home

Use your UK allowance in 47 destinations across Europe zone 1 & 2.

World Traveller Select

For a fixed daily fee, you can use your UK allowance of voice minutes, texts, and data in a wide range of destinations worldwide

International Bundles

Reduce costs with in-month changes to international packages, or add a permanent discount for frequent use.

Mobiles for business

Pro-active usage & cost management

One of the most important parts of managing mobile services for a customer is ensuring they do not receive any bill shocks.

To ensure individuals usage and spend is properly managed we set up usage and spend alerts on each individual mobile number on the account.

Usage alerts for Individual Data use
Non-Roaming Data
Roaming Data
Total Data

Spend Alerts
Roaming data cost
Non-Roaming data Cost
Total data cost
Total Spend cost

Auto top-ups
Spectrum can automatically top up allowances for individual users and shared bundles should the customer opt-in.

Intelligent Reporting

Using Microsoft’s Power BI application we have enhance our reporting to provide even more granular, tailored and interactive insights.

  • Cost Overview
  • Usage Overview
  • Usage Trends
  • Zero & Low Users
  • Top Users & Data Users
  • International & Roaming Heat Map with Cost & Usage
  • Non-Geo & Premium Cost, Usage & Trends
  • Usage by Site, Cost Centre & User
  • Tariff Optimisation
  • Itemisation
  • Customer Satisfaction Feedback
  • Hardware allocation & device management (optional)

SLAs

Services are categorised by SLA into levels based on urgency (S1 to S5). All our service ticket SLAs are tracked and performance reported.

Focus on what matters most

Are you in need of a thorough telecoms review or looking to streamline your mobile fleet management?

 Let us handle it while you concentrate on growing your business

Contact our Team Today

Client feedback
5 stars for superfast service.
The Pioneer Group
I love Spectrum they always do what they say
Royal Institute of Chartered Surveyors
Awesome World class customer service from Spectrum and Chloe as usual
Checkland Kindleysides
Super helpful and quick - my work phone got stolen and the team was able to issue a replacement immediately + were super helpful with follow up questions.
Warner Brothers
Spectrum very efficient in providing services. Response to emails is sooo quick and they always give good advice to issues.
Keep it up
University of Bristol
about us

Proud to help.

Spectrum was created with the aim of providing clients with cost effective solutions for communication services, supported by exceptional account management. 

Spectrum’s highly skilled and experienced team is focused on keeping at the forefront of telecoms technology including product differentiation and market leadership.

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