For many businesses, SIP Trunking is a great way to migrate away from old systems and start to take advantage of the new world of VoIP.
This blog aims to help you discover how to get more control and flexibility over your business telephony with Spectrum SIP Trunks.
What is SIP Trunking?
Session Initiation Protocol, or SIP, is the way you achieve a voice over IP (VoIP) call. SIP is the technology that creates, modifies, and terminates sessions with one or more parties in an IP network, whether via a two-way call or a multi-party conference call.
It is a popular form of VoIP that is very common in call centres and customer support departments because it directly connects phone systems to a network, resulting in high-performance bandwidth and communications.
The Benefits of SIP Trunking?
1. Flexibility SIP trunking is perfect for delivering Unified Communications where emails, instant messaging and video conferencing are made available across a range of devices – offering incredible functionality and flexibility which increases productivity.
2. Saves Money
Why have a separate voice and data connection when you can have both on one line? By discarding any unnecessary ISDN lines, you will be able to save a large amount of money. In addition, SIP trunking can typically save you a further 50% on line rentals and 25% on calls. SIP trunking also allows you to make free calls between connected sites, even internationally.
Often, things will happen that you just can’t control. Whether that’s a problem in the office, busier peak times than usual or a lack of connection, Spectrum’s SIP trunking business continuity feature is designed to handle emergencies with ease. It can automatically reroute any calls to back up sites in a few seconds – so there is no disruption for your customers.
4. Supports Business Continuity
SIP trunking offers a flexibility that is not available through traditional ISDN. Many possibilities can affect how resilient your voice and data connections are. Unforeseen circumstances – such as damage to lines, moving offices or being unable to redirect calls, can be damaging to your business. SIP trunking minimises these problems and ensures you can keep working through every eventuality.
5. Compatible with other Spectrum Products
With Spectrum’s Broadband or Ethernet services, you can combine voice and data into a high-quality converged solution. With one supplier for all your communications needs, you will benefit from one point of contact with our friendly UK-based customer service team.
Get in touch with us today to find out more about our SIP solutions and how switching to SIP can save your business money.
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