There’s little doubt that bring-your-own-device (BYOD) adoption has profoundly changed the enterprise.

By 2018, one-half of organisations will no longer provide devices to their employees, according to industry research. 9/10 employees already use their personal smartphones for work. Nearly 6/10 IT decision makers believe they would be at a competitive disadvantage if they didn’t embrace BYOD.

Consider the following 10 best practices for BYOD. They cover usage policies, self-servicing, network impact and ROI tracking.

1. Keep Usage Policies Updated

Make sure policies respond to tech changes while remaining device-agnostic. In addition, they need to address the level of usage/activity that IT can monitor in the interest of protecting corporate data.

2. Have Employees Sign BYOD Agreements

This way, there won’t be any question about what is allowed and what isn’t-including IT’s right to remote wipe all device data (including personal data) if a device is lost or stolen.

3. Simplify Onboarding

Through self-servicing, you’ll minimize IT’s involvement every time a user needs to connect a device to the network.

4. Conduct a Network Assessment

BYOD smartphones and tablets demand lots of bandwidth and network resources due to the downloading of high-quality video and rich applications. So assess your switch and router networks, Internet pipes and remote location connections to ensure they can handle the load.

5. Secure the end points

Adapt an embrace-but-contain strategy by reviewing WiFi security, VPN access and authentication technologies.

6. Stay Adaptable on Upgrades

Apple and Samsung won’t update you on their latest advancements. Expect users to introduce new code to the enterprise at all times, creating connectivity, app and security issues.

7. Incorporate 24/7 Support

Downtime is no longer an option. If you can’t staff for ‘round-the-clock IT availability, bring on a managed services partner who can.

8. Track Impact

To determine ROI, evaluate how much more BYOD is giving in improved productivity, customer engagement, hardware cost savings and staff retention than it’s taking in terms of IT’s time involvement and increased risk.

9. Consider a Device Ceiling

If BYOD is getting out of hand, you can always implement a policy to limit the amount of devices that users can connect to the network.

10. Emerge as a BYOD Advocate

Ultimately, BYOD should benefit your organisation through greater mobility, efficiencies and innovation. If you proactively champion its value, you’ll more likely gain buy in from users on acceptable practices (while avoiding shadow IT*).

*IT systems and IT solutions (including mobile devices and apps) built and used inside organizations without explicit organizational approval.


Mobile phones are a long-established key business tool. But with so many options available, managing your mobile accounts, devices, users, policies and reporting can be a challenge.

Talk to us about our bespoke managed BYOD mobile solution for clients that require something a little different. From audit & cost control to advanced reporting we can support your specific requirements. Find out more about our Managed Mobile service or Get in touch with us today.

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