Many people ask us what VoIP is and how VoIP works.

Every once in a while, an innovation comes into the world of business technology that dramatically changes everyday operations. Voice over Internet Protocol or VoIP, is definitely one of those. 

Helping to noticeably lower costs, open countless opportunities and unify communication solutions, VoIP is fast becoming the standard method of communication within business, re-working the world’s phone systems.

What is VoIP and how VoIP works

Simply, VoIP relies on internet connections instead of phone lines, which allows people to communicate at a distance. Voices are compressed into packets of data, which are then delivered to the call recipient, where it is then converted back into sound.  

In the past, these calls had to be placed from a computer, using a headset, or at least from a phone plugged into a computer, but the technology has evolved. Now entrepreneurs embracing VoIP can make calls from traditional land-line phones with adapters or special VoIP phones that work just like ordinary phones. 

How is VoIP useful? 

The introduction of VoIP has changed the way consumers and businesses utilise voice communication.

The main reason that people are turning to VoIP technology is the cost. VoIP can cut down costs for businesses whilst emphasising communication and interaction between employees and customers. It provides a way of making free phone calls via the internet, bypassing the phone company (and its charges) entirely – which is ideal for businesses who make many international calls. 

VoIP significantly emphasises communication too. On a phone line, only two people can speak at a time. With VoIP, you can set up a conference with a whole team communicating in real time. VoIP compresses data packets during transmission, and this causes more data to be handled by the carrier.  

As a result, more calls can be handled on one access line. You can also call computer-to-computer, with both parties speaking into a computer microphone and listening through computer speakers or headsets, rather than phones. 

How can Spectrum help clients to access the benefits of VOIP

We know businesses want to improve performance, connectivity and see a return on investment, but without the technical knowledge of what works best, it can be difficult to access products and services that make your business better. 

To help, Spectrum offers no-obligation audit services as part of our work with you. A member of our team will identify the parts of your system that could be improved and work with you to develop a solution that helps fix communication and connectivity problems. 

Get in touch with a member of our team today to book your audit and see if VoIP can help you be better. Always. 

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