The festive season is here, and while it’s a time to celebrate, it’s also a critical moment for businesses to stay connected and secure. Reduced staffing, bank holidays, and increased cyber threats can create challenges—but with the right planning, you can keep operations running smoothly.
And beyond the holidays, now is the perfect time to think ahead. How can your telephony and connectivity solutions support your business goals in 2026?
Let’s start with a quick holiday checklist, then look at how to future-proof your communications for the year ahead.
5-Point Holiday Checklist
Emergency Contacts
- Share Spectrum’s support details with your team.
- Have a contingency plan for outages or lost equipment.
- Review Government advice on expecting the unexpected.
Roaming & Connectivity
- Check roaming access for staff traveling abroad.
- Boost data allowances for employees relying on mobile networks.
Inbound Calls
- Update call routing, voicemail, and auto-attendant for holiday hours.
Protect Your Telephony System
- Use strong voicemail PINs.
- Restrict international/premium-rate calls unless needed.
- Apply security patches and enable fraud prevention measures.
- UK National Cyber Security Centre is a great source of info for building your best practices.
Staff Reminders
- Warn against phishing and suspicious links.
- Enforce strong passwords and multi-factor authentication.
Looking Ahead: Telephony & Connectivity Trends for 2026
Once the holiday rush is over, it’s time to focus on the bigger picture. Here are key trends shaping business communications in 2026:
Cloud-Based Telephony
More businesses are moving away from traditional PBX systems to cloud-hosted solutions for flexibility and scalability.AI-Powered Call Handling
Expect smarter call routing and virtual assistants that improve customer experience and reduce wait times.Cybersecurity First
With rising threats, advanced fraud prevention and encrypted VoIP will be essential.Hybrid Work Optimisation
Reliable connectivity and mobile-first solutions will remain critical as hybrid work becomes the norm.Sustainability in Tech
Energy-efficient hardware and green data centers are becoming priorities for businesses committed to ESG goals.
Action Steps for January
- Audit Your Current Setup: Identify gaps in speed, reliability, and security.
- Plan for Growth: Will your telephony scale with your team and customer base?
- Budget for Upgrades: Factor in cloud migration, security enhancements, and mobile solutions.
How Spectrum Can Help
We’re here to make sure your business is ready for the holidays—and the year ahead. Contact us by 16th December for any festive changes, and let’s schedule a 2026 planning review to keep you connected and competitive.


