To empower our clients to realise their potential by optimising their connectivity, capabilities and performance.
Our commitment to you
Working for your success
When you choose Spectrum, you'll be assigned an Account Manager who'll become an extension of your team. They'll know everything about your account and will be the only person you'll need to contact to get things done.
Their extensive knowledge of your account will allow them to identify opportunities and recommend ways to improve your service and/or reduce costs.
Your account manager will visit you regularly to discuss every aspect of your service and provide insights to help you realise your potential.
Our Account Managers are fully supported by our Help Desk & Technical Services teams to co-ordinate and control day-to-day operations. They are determined to provide the highest levels of customer care, owning issues, executing actions and delivering results.
Spectrum operates within a service industry and we stick to four key customer-focused principles:
- Personal touch
- Speed of response
- Deliver on promise
Dedicated Account Manager
Account Reviews & Recommendations
Proactive Help Desk
Expert Technical Services
Spectrum was founded by Simon Holt in 1996. The company was created with the aim of providing clients with cost effective solutions for traditional fixed-line services, supported by exceptional account management via a network of supplier dealer agreements.
Spectrum signs distributor agreement to provide Orange UK network services to customers.
Jenny Holt joins Spectrum. Innovative cost saving solutions added into the product portfolio.
Spectrum secures first NHS tender, The Royal Free Hospital NHS mobile contract.
Launch of Spectrum's in-house billing platform and BT wholesale agreement.
Chris Money joins Spectrum as Managing Director and introduces leading edge products into the portfolio.
Spectrum moves into new Head Office at the Centrum 100 Business Park, Burton Upon Trent.
We now operate our Client Helpdesk, Technical Services, Operations, Finance, Marketing & Sales Department from Spectrum House and turn over in excess of £4m per annum.
Our strong and stable finances are based on careful management and nil borrowings offering long-term security of service to our clients.
Spectrum’s highly skilled and experienced team is focused on keeping at the forefront of telecoms technology including product differentiation and market leadership.
The Spectrum team has made no secret of its ambition to enable clients to realise their potential by offering the very best communications solutions in the UK and by optimising their connectivity, capabilities and performance.
To do this we continually research and develop leading-edge and niche services, along with adapting our ways of working to meet our clients' needs, now and in the future.
At Spectrum, we believe that our values sum up what our business stands for and what makes us different.
We love our industry and are enthusiastic about what can be achieved. We embrace challenge and are keen to understand your vision and work with you to achieve the very best results.
We have a flair for solving complex technical issues and a desire for constant improvement. We’re ahead of the game when it comes to thinking innovatively and can turn that thinking into great solutions.
Part consultant, coach, product expert, and project manager; we are experienced in our field and can guide you through the wide range of established and emerging technologies to ensure long-term success.
At our core, we are committed to always doing the right thing and supporting our clients & staff. Our open and honest approach builds the trust critical for long-term relationships.
Meet some of our team
At Spectrum, we understand that our success is dependent on the performance of our people. Our dedicated people think boldly, work collaboratively and are always committed to doing the right thing for our clients. You can rest assured that they are on hand when you need them, and have the technical expertise to help your company succeed. It's our job to go above and beyond your expectations.