PHD Mail
Print, Mail & Document Communications
PHD Mail started trading in 1990, created by Managing Director Colin Brooks and fellow founder Graham Arkesden.
The company’s service was predominantly Direct Mail until 1999, when Transactional Billing was added — sending invoices, statements, credit notes and more, taking client data and creating a range of client delivery options.
In 2008, PHD Mail opened a second site, now used as Disaster Recovery/Contingency: a fully linked site that replicates the primary site in virtually every aspect, allowing any service to be completed from either location. Since 1999, PHD Mail has grown into a well-respected supplier of print, mail and electronic communications for a variety of critical documentation.
As part of an ongoing investment in its operational facilities, PHD Mail needed a structured cabling and fibre infrastructure capable of supporting its office and production operations both now and in the future.
PHD Mail has been handling business-critical documentation for its clients since 1990 — from direct mail through to transactional billing services such as invoices, statements and credit notes, much of it time-sensitive and compliance-driven. For a business built on reliably getting that documentation out of the door, resilient site-wide connectivity isn’t incidental — it underpins day-to-day service delivery for every client PHD Mail supports.
Spectrum was appointed to design, install, test and certify the network cabling infrastructure across multiple areas of the PHD Mail site. Working closely with the customer, the installation was planned and delivered in phases, allowing office and production operations to continue with minimal disruption throughout.
The project involved installing Cat6 structured cabling to workstations and operational areas, together with fibre optic backbone connections linking key areas of the site.
Every connection was terminated, labelled and fully documented, before being comprehensively tested and certified to industry standards. A complete handover pack, including all certification results, was then provided to PHD Mail for its records.
Connectivity plays a critical role across PHD Mail’s administration, production anddespatch functions. With live operations running throughout the site, the
installation was carefully managed to avoid disrupting day-to-day activity.
Following completion, PHD Mail has a fully tested and certified network infrastructure in place, giving the business a reliable, standards-compliant foundation to support its office and production operations both now and as it grows.
In total, 64 Cat6 data links and 12 fibre optic links were installed, with every link achieving a 100% pass rate on testing.
A complete certification pack was handed over for PHD Mail’s records, supporting both compliance and warranty requirements going forward.
Delivered in phases, the installation caused minimal disruption to day-to-day operations, leaving PHD Mail with a future-ready platform for voice, data and business-critical applications.
