Inbound solutions for great customer service

Inbound telephony provides online access to a full range of call handling, monitoring and management tools.

This feature-rich network service is scalable and cost effective. It can help your business to deliver perfect customer service.

With inbound, you're in control and not reliant on a network operator to make changes on your behalf.

From simple call routing to comprehensive call centre services, inbound provides is everything your business needs.

Why Spectrum?

Our inbound solutions enable you to control calls on any number, anywhere, from any device. Easy-to-use and intuitive, they can enhance flexibility and productivity.
Everything is online, feeding into your network so you can make changes and access other features quickly and easilyYou can direct calls to another location, manually or automatically, in the event of an outage or other issue. 
And with no capital outlay or set-up costs, you can fund it out of operational spend, enabling quick decision-making and implementation.