HORIZON is a combination of a web-based end user interface fronting a Broadsoft platform of hosted PBX features and solutions.
Spectrums winning formula
We combine our connectivity resilience and service wrap with Horizons easy-to-use web interface, handsets from a range of manufacturers, and the world’s leading communications platform from Broadsoft.
The benefits of Horizon
- Features you can easily control
- An on-demand service with no hidden costs
- Empower your staff with ‘one number anywhere’
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A business continuity solution
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Number choice
- Enables flexible working
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Lower call costs
Horizon Features
Working as part of a team
- N-Way Call for convenient collaboration with colleagues
- Hunt Groups for distributing and allocating calls across your team
- Call Transfer to any internal or external number
- Common or customisable settings for Sites, Groups and Departments
- Hold a call and pick it up on another phone with Call Park
- Answer a group member’s phone with Call Pick Up
- Instant Group Call enabling efficient collaboration
Improving your company image
- Call Waiting ensures you’re ready to take your next call
- Get your messages across with Music on Hold
- Avoid your calls being passed on and on with Diversion Inhibitor
- Provide callers with menu options for call routing using Auto Attendant
- Enhance your brand by uploading your company logo and specific adverts
- CLI Flexibility to allow you to present any number you have permission to call on behalf of
Ensuring security and preventing fraud
- Use Call History to view all calls made, received and missed
- Bar unapproved call types with Call Barring
- Allow access to phones using Authorisation Codes
Working efficiently
- Last Number Redial for convenient repeat dialling
- Easily make a call with Click to Dial through the user interface or client
- Assign calls to cost centres using Account Codes
- Use Presence or Pre-set Availability Profiles to manage incoming calls
- No more unwanted calls with Anonymous Call Rejection or Selective Call Rejection
- Automatic Callback so that you can stay productive
- Call your colleagues when they are free using Busy Lamp Keys
- Show you are unavailable using Do Not Disturb
- Company directory available from the handset and up to 100 speed dials for your favourite numbers
- Use Call Recording for audit trails, compliance or training purposes
Mobile and flexible working
- Manage incoming calls effectively with Call Forwarding
- Home Worker lets you take your profiles and settings to your home office
- Play a Voicemail message from your desktop, save it or forward a copy to your entire team
- Never miss a call with One Number Anywhere and Sequential Ringing
- Keep track of important calls with Call Notify by Email
- Use your number and preferences on any enabled phone in your company with Hot-Desking
- Use your number and profile on any phone, anywhere with Remote Office
Is this right for you?
Horizon is ideal for any sized business and is highly effective in organisations that have more than one site that work together. The system is capable of serving hundreds of employees.
Click here to find out more about Hosted telephony or speak to one of our team on 0844 856 3301.
