Spectrum says UK businesses waste millions each year on telecoms spend Employee misuse of the telephone, being signed to inappropriate tariffs and continuing to pay for unused lines and equipment are the key reasons why UK businesses are wasting approximately one fifth of their telecommunications expenditure.
That’s the finding of leading communications and technology company Spectrum Telecoms, which offers businesses a free audit that will identify where efficiency and cost savings can be made across their telecoms infrastructure.
Spectrum has audited thousands of corporate UK businesses with a combined telecoms spend of £250m per year and has identified millions worth of achievable savings across all these companies. Based on the fact that there are approximately 5,000 large corporates in the UK, British businesses are wasting millions on excess telecoms spend.
“Most companies don’t make regular checks on how they are using their telephones, whether they are paying the cheapest rates or if they are continuing to pay for unused lines,” said Spectrum Telecoms, Sophia Wormall
“We also see an incredible amount of employee abuse of company phone systems. One of our customers employed a security officer who had run up a bill of £2,000 calling relatives living overseas – and this is far from uncommon.
“Another member of staff employed by a construction company was running up high bills due to him operating a separate business in his employer’s time.”
Another major finding of the survey is that most companies are committed to buying services on price and seek out the best pence-per-minute (PPM) deal from their network provider. However, they neglect fixed costs such as people, line rental, equipment rental and maintenance costs.
“As long as people think that they are getting really cheap PPM rates, they think they are saving money. What they don’t look at is whether their employees are making unnecessary calls or wasting money on rental for lines that they don’t use,” continued Wormall
For more information, please contact:
Jenny Lee Holt
P R & Marketing, Spectrum
Tel: 0844 856 3301
Email: jenny.lee@spectrum-coms.co.uk